1. When you're finished shopping and are ready to check out, you'll be prompted to Create an Account. You will need to enter your first and last name, company name if required, address, telephone information, and a password of your choice.

2. Next you will be prompted to enter your last name in the field provided as well as a password. If you ever forget your password follow the easy What if I forgot my password instructions and we will email your password to you. . Only someone with access to the email address provided will be able to view the password.

3. On the order form, enter your billing and credit card information. We do not save this information. You will be required to enter your credit card information each time you place an order. We have created this extra step to ensure the highest level of security for our customers.

1. Click the Request Our Catalog link from the main page of Jewishsource.com.

2. Enter the required information, which includes your full name, mailing address, and email address.

3. Click the Request Catalog button.

Here's an example of how to customize a ring:

1. Click the More Info button on the desired ring.

2. Click the Add to Cart button on the Item Detail Page.

3. You will be presented with a page that allows you to enter a name and the ring size required.

4. Click the Submit Customization button to add the item to the shopping cart. You will then be taken to your shopping cart to view your addition.

1. Click on any item you'd like to buy. You can click on an item's picture, item description, or More Info link. You'll be taken to that item's Detail Page. On the Detail Page, you'll see a detailed description if available and an enlarged picture of that item.

2. Enter the quantity of that item and click Add to Cart to add that item to your Shopping Cart. If you choose to continue shopping, click the Shop button at the top left corner and repeat the first step.

   When viewing your Shopping Cart you see the items you have added along with the total price. At this point you have several options:

   • Change Quantity— If you're changing the Quantity of an item, enter the new value you want and click the Update Quantity button to see your updated selection.

   • Delete Item— If you need to deleting an item, click the Delete Item box, select the item you wish to remove and click View Cart to view your updated cart.

   • Delete All— If you are Deleting All items, click the Delete All box and click your View Cart to see your updated selections.

   • Checkout— If you are Finished Shopping, click the Check Out box.This will take you to the Secure Order Form.

3. Click Checkout when you're ready to place your order and you'll be taken to the Secure Order Form

4. Enter the required billing address (such as name, mailing address, phone number, and email address) under Billing Address. If the items being purchased are to be sent to someone else as a gift such as a friend or family member, or your Shipping address is different than your Billing address, enter the necessary details under Shipping Address. Choose your method of payment. Note: Returning customers can use the Express Checkout method by clicking the Returning Customers link at the top of the page. You will need to enter your last name and password.

5. Currently Jewishsource.com accepts Visa, MasterCard, American Express, Optima, and Discover credit cards for payment. Please note: Be sure to fill in all the necessary details to avoid delay or your order from being rejected.

6. Enter the shipping method of your choice. Jewishsource.com offers several options for delivery and prices vary accordingly.

7. If you choose to, you can include a gift message to be placed with the order on the packing slip.

8. Click the Next Screen Please button to be taken to the Order Confirmation page. You will be presented with several options:
   • Order Now— If you are completing your order, click the Order Now button to have your order submitted.

   • Correct Order— If you need to make changes to your current order, click the Correct Order button.

   • Abandon Order— If for any reason you need to cancel your order at this point, click the Abandon Order button to clear your shopping cart and cancel the order completely.

   • Continue Shopping— If you still need to order more items, click the Continue Shopping button to be taken back to the Shopping Page.

9. The Order Now button is the last step in your shopping experience. Be sure to click this button to complete your order!

10. You will be taken to our Thank You page and receive a confirmation email with your order number for your records.

1. Click on the My Account link at the top of every page. This will take you to the My Account page.

2. You'll be prompted to sign in at this stage by entering your last name and password. Verify that you are member signing in by pressing "This is Correct" button. (We do this to keep your information safe).

3. Click on the Order Number to view your past or pending orders.

4. To get the details of your order, click on the Order Number of your order you wish to view. You'll be able to see which items have already shipped and which are in process. If your order was shipped by UPS, we'll even tell you the UPS tracking number.

1. From the main page of Jewishsource.com click the Catalog Quick Order link on the left.

2. Enter the item number listed in the catalog and click the go button.

3. You will be taken to the page that displays the information about that item.

4. Enter the quantity you wish to order and click the Add to Cart button.

5. You can then decide whether to add another item by clicking Back to Quick Order, or you may check out.

1. Click the My Account button at the top of every page of Jewishsource.com

2. Click the Forgot Your Password? Click here.

3. Enter the email address you used to create your account. You will have to supply this information so it can be checked against our database. If a match is found, the password is sent to the email account that you used to open your account.

DVD's, CD's, computer software and other multimedia items can only be returned if they are unopened.  Once such items have been opened or their packaging tampered with, they can no longer be returned.

To maintain our high standards of freshness, food orders cannot be sent internationally.